Bianco Reinforcing ("we", "us", or "our") is committed to protecting the privacy of our customers, website visitors, and employees. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
1. Collection of Personal Information
We collect personal information that is necessary for our business functions, including:
- Name, contact details (email address, phone number), and business details.
- Details related to your project needs, orders, and communications with us.
- Information provided through our website forms, including quote requests, career applications, and whistleblower reports.
- Website usage data such as IP addresses, browser information, and cookies to improve our services and user experience.
We collect personal information when:
- You request a quote or place an order.
- You contact us via phone, email, or the website.
- You apply for a job through our Careers section.
2. Use of Personal Information
We use the personal information we collect to:
- Provide and improve our products and services.
- Respond to inquiries, quote requests, and customer support.
- Process orders, manufacturing, delivery, and transactions.
- Communicate updates, promotions, and news (if consented).
- Evaluate job applications and manage recruitment.
- Maintain and enhance the security of our website.
3. Disclosure of Personal Information
We may disclose your personal information to:
- Third-party service providers who assist with our business operations, such as logistics, IT support, and payment processing.
- Legal authorities, if required by law.
- Industry regulators or auditors to comply with legal or compliance requirements.
We will not sell or rent your personal information to third parties for marketing purposes.
4. Data Security
We take reasonable steps to protect the personal information we collect from misuse, loss, unauthorized access, modification, or disclosure. This includes:
- Secure servers and encryption for digital data storage.
- Restricted access to personal information based on job roles.
- Regular updates and maintenance of our website and IT systems.
Despite our security efforts, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Website Cookies
Our website uses cookies to track website usage, improve user experience, and enhance the functionality of our services. You may choose to disable cookies in your browser settings, but this may limit some features of our website.
6. Access and Correction
You have the right to access your personal information and request corrections if necessary. If you would like to access, update, or delete your information, please contact us at Admin@biancoreo.com.au
7. Third-Party Links
Our website may contain links to external websites operated by third parties. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.
8. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us:
Bianco Reinforcing
Phone: (08) 8360 1111
Email: Reoadmin@biancoreo.com.au
Address: 2-6 Waldaree Street, Gepps Cross, South Australia 5094
Anonymous Whistleblower Reporting
For anonymous reporting, please visit our Confidential Whistleblower Form.